Shipping Processing times:
We process orders in 1-4 Business days. Not including weekends.
For shipping inquiries contact:
How long do preorders take?
Preorder times all vary, be sure to read the description of the product to know when it is estimated to be shipped out. Usually it can take up to 2-3 weeks to ship preorders, though sometimes longer. Every preordered item will have an estimated time in the description, be sure to read that before checking out as preorder processing times are not the same as regular processing times.
What do I do when an order is marked as delivered but I didn't receive it?
Contact your local USPS carrier that your product was shipped out with. 9 times out of 10 they have your order and just havent actually delivered it out yet. Please keep in mind that we are not responsible for the USPS mistakes, or delays.
It is so hard to find good Sanrio merch. But this was totally worth it! It so adorable and it matches perfectly to my bag. It looks just like the photo and once again the creator makes me fall in love with her products 💕💕